Finance Tracker

Privacy Policy

At Finance Tracker, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Privacy at a Glance

Bank-Level Security

Your data is protected with 256-bit SSL encryption and industry-standard security measures.

No Data Selling

We never sell, rent, or share your personal financial data with third parties for marketing.

Your Control

You have full control over your data, including the ability to export or delete it at any time.

Transparent Practices

We're transparent about what data we collect and how we use it to provide our services.

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Information Sharing
  4. Data Security
  5. Your Rights and Choices
  6. Data Retention
  7. International Data Transfers
  8. Children's Privacy
  9. Changes to This Policy
  10. Contact Us

1. Information We Collect

Personal Information

When you create an account, we collect:

  • Name and email address
  • Phone number (optional)
  • Profile preferences and settings
  • Password (encrypted and never stored in plain text)

Financial Information

To provide our services, we collect:

  • Bank account information (account numbers, routing numbers)
  • Transaction data (amounts, dates, descriptions, categories)
  • Account balances and statements
  • Credit card and investment account information

Read-Only Access

We do not connect to your financial institutions at all. We import your bank statement that you've downloaded or had your financial institution email you.

Technical Information

We automatically collect:

  • IP address and device information
  • Browser type and version
  • Usage data and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Provide Our Services: Process transactions, categorize expenses, generate reports and insights
  • Improve Our Platform: Analyze usage patterns to enhance features and user experience
  • Communication: Send service updates, security alerts, and customer support
  • Security: Detect fraud, prevent unauthorized access, and ensure platform security
  • Legal Compliance: Meet regulatory requirements and respond to legal requests

3. Information Sharing and Disclosure

We Do NOT Sell Your Data

We do not sell, rent, or trade your personal or financial information to third parties for marketing purposes.

We may share your information only in these limited circumstances:

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights and the safety of our users.

4. Data Security

We implement industry-leading security measures to protect your information:

Encryption

256-bit SSL encryption for data in transit and AES-256 for data at rest

Infrastructure

Secure cloud infrastructure with regular security audits

Data Minimization

We only collect and retain data necessary for our services

Regular Monitoring

24/7 security monitoring and incident response procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

Delete any copies of your personal data and export your transaction data at any time.

Correction

Update or correct your personal information through your account settings.

Deletion

Delete your account and personal data at any time. Some information may be retained for legal compliance. Payment Information will be retained.

Marketing Opt-out

Marketing opt outs: we don't offer them because we don't market to you.

Cookie Control

Manage cookie preferences through your browser settings or our cookie preferences center.

To exercise any of these rights, please contact us at privacy@financetracker.au or use the options in your account settings.

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations:

  • Account Information: Retained while your account is active and for 7 years after closure for tax and regulatory purposes
  • Transaction Data: Retained for 7 years to comply with financial regulations
  • Technical Data: Log files and analytics data are typically retained for 2 years

7. International Data Transfers

Finance Tracker is based in Australia. Currently we are not accepting International clients.

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions from relevant data protection authorities
  • Other appropriate safeguards as required by applicable law

8. Children's Privacy

Finance Tracker is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 18, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make significant changes, we will:

  • Notify you via email or through our service
  • Update the "Last Updated" date at the top of this policy
  • Provide a summary of changes in our service notifications

Your continued use of Finance Tracker after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email

privacy@financetracker.au

We aim to respond to all privacy inquiries within 30 days. For urgent privacy concerns, please mark your communication as 'Urgent - Privacy Matter.'

Related Information