Terms of Service

These Terms of Service govern your use of Finance Tracker and outline the agreement between you and Finance Tracker, Inc.

Important Legal Agreement

By accessing or using Finance Tracker, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service. These terms include important provisions such as a binding arbitration clause and class action waiver.

Table of Contents

  1. Acceptance of Terms
  2. Description of Service
  3. User Accounts and Registration
  4. Acceptable Use Policy
  5. Financial Data and Security
  6. Payment Terms
  7. Intellectual Property
  8. Privacy and Data Protection
  9. Disclaimers and Limitations
  10. Indemnification
  11. Termination
  12. Governing Law
  13. Changes to Terms
  14. Contact Information

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Finance Tracker, Inc. ("Company," "we," "us," or "our") regarding your use of the Finance Tracker platform and related services (the "Service").

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Description of Service

Finance Tracker is a web-based financial management platform that helps users:

  • Connect and sync bank accounts, credit cards, and investment data via importing their bank statements
  • Import and categorize financial transactions
  • Generate financial reports and insights
  • Track spending patterns and budgets
  • Analyze financial data using AI-powered tools

Important

Finance Tracker is a financial tracking and analysis tool only. We do not provide financial advice, investment recommendations, or tax advice. Always consult with qualified financial professionals for specific financial guidance.

3. User Accounts and Registration

Account Registration

To use our Service, you must create an account by providing accurate and complete information. You agree to:

  • Provide true, accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Be legally able to enter into binding contracts

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use
  • Using strong passwords and enabling two-factor authentication

Account Limitations

You may not create multiple accounts, share your account with others, or transfer your account to another person without our prior written consent.

4. Acceptable Use Policy

Permitted Uses

You may use our Service only for lawful purposes and in accordance with these Terms. The Service is intended for personal or business financial management only.

Prohibited Activities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Upload or transmit malicious code, viruses, or harmful content
  • Interfere with or disrupt the Service or our servers
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated tools to access the Service without permission
  • Share, sell, or distribute your account access to others
  • Submit false or misleading information
  • Violate any applicable laws or regulations

Enforcement

We reserve the right to investigate violations of this policy and take appropriate action, including account suspension or termination, without prior notice.

5. Financial Data and Security

Bank Account Statements

When you import your financial account statements, you grant us read-only access to retrieve account information and transaction data.

Data Accuracy

While we strive to provide accurate data, you acknowledge that transaction data may contain errors or delays from financial institutions.

Your Responsibilities

You are responsible for maintaining the security of your financial accounts, monitoring your account statements, and promptly reporting any unauthorized transactions.

We cannot and will not:

  • Move money from your accounts
  • Make transactions on your behalf
  • Store your banking login credentials
  • Access accounts you haven't explicitly connected

6. Payment Terms

Subscription Plans

We offer both free and paid subscription plans. Paid plans provide additional features and functionality as described on our pricing page.

Billing and Payment

  • Subscription fees are billed in advance on a recurring basis
  • Payments are due immediately upon billing
  • We accept major credit cards and other payment methods as displayed
  • All fees are non-refundable except as required by law
  • Taxes may be added to your subscription fee where applicable

Price Changes and Cancellation

We may change our subscription prices with 30 days' notice. You may cancel your subscription at any time, and the cancellation will take effect at the end of your current billing period.

Failed Payments

If payment fails, we may suspend your access to paid features until payment is resolved. Accounts with failed payments will be deactivated.

7. Intellectual Property Rights

Our Intellectual Property

The Service and all content, features, and functionality are owned by Finance Tracker, Inc. and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

Your Data

You retain ownership of your financial data and personal information. By using our Service, you grant us a limited license to use, store, and process your data solely to provide and improve our services as described in our Privacy Policy.

Feedback and Suggestions

Any feedback, suggestions, or ideas you provide to us become our property and may be used to improve our Service without compensation to you.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

Key Privacy Points

We use bank-level security, never sell your data, and give you control over your information. Read our full Privacy Policy for complete details.

9. Disclaimers and Limitation of Liability

Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Financial Advice Disclaimer

Finance Tracker does not provide financial, investment, tax, or legal advice. All information provided is for informational purposes only and should not be considered professional advice. Consult qualified professionals for specific guidance.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY TO YOU IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

10. Indemnification

You agree to indemnify, defend, and hold harmless Finance Tracker, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any law or regulation
  • Your violation of any third party's rights
  • Any unauthorized use of your account

11. Termination

Termination by You

You may terminate your account at any time by following the instructions in your account settings or contacting our support team. Upon termination, your access to the Service will cease at the end of your current billing period.

Termination by Us

We may terminate or suspend your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. We will provide notice when reasonably possible.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your account data according to our data retention policy. Provisions that should survive termination will remain in effect.

12. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Queensland, Australia, without regard to conflict of law principles.

Dispute Resolution

Most disputes can be resolved through our customer support. For disputes that cannot be resolved informally, you agree to binding arbitration in accordance with the rules of Australia's Small Claims Tribunal.

Jurisdiction

Any legal action not subject to arbitration will be brought in the state or federal courts located in Brisbane, Queensland.

You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices.

When we make material changes, we will:

  • Provide notice via email or through our Service
  • Update the "Last Updated" date
  • Give you at least 30 days to review the changes
  • Allow you to terminate your account if you disagree

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Email

legal@financetracker.au